Thank you for visiting and shopping at ?Dog River Candle Company?. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Please note: During the summer months, we do not ship orders on Fridays, Saturdays, or Sundays. This prevents your order from sitting in a hot warehouse or post office for extended periods of time which could damage candles or melts.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipment to P.O. boxes or APO/FPO addresses

Dog River Candle Company? ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Customs, Duties and Taxes

Dog River Candle Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Damages

Dog River Candle Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.